Service Parts business demands delicate balance between inventory cost and service level. Faced with unpredictable and changing reality, even the most optimally planned supply chains suffers from expensive excesses, service shortfalls, unforeseen disruptions and hazy forward-looking picture of inventory investment. To top it, service as you measure differs from what the best of breed solutions are optimizing to. In order to accurately predict service levels and get a handle on health of your inventory, you need Service Simulation. It is a unique way to get insight into your service parts supply chain, so you can make your inventory work for you – guesswork out, reality in! In this session, you will learn about the various ways you will benefit from Service Simulation, and how Philips used it in annual budgeting process.