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LiveWorx 2017

Overcoming Obstacles and Defining Success on the Path to Successful Connected Service Initiatives

Session Description

We've heard about the opportunities manufacturers are facing as they transition toward offering connected services, including higher margins, greater efficiencies, and improved customer satisfaction. But many companies are still struggling to get connected service initiatives off the ground. This panel discussion with PTC customers and partners will share a path forward beyond common obstacles to realize the potential of connected service.


Session Presenter
Additional Information
Connected Service
Service
How to define success with a connected service initiative and gain executive support.
Common obstacles in the path of success and shared best practices on how to overcome them.
Reflections on the right team needed to make connected service initiatives a success.
Panel Discussion
45 minutes
Session Schedule