Joanne is a senior applications engineer in the training department at PTC. Her training specialties are industrial automation (Kepware) software, industrial networks, and device communications. She has built a robust training offering around industrial automation over several years and has trained partners and customers in four continents. She uses her knowledge about traditional manufacturing systems, as well as emerging IoT technologies, to help customers transition to the next generation of automation. Prior to Kepware she worked in the semiconductor field, developing trade secrets for the automated testing of chips in mass production. Joanne received an MS/BS from Rochester Institute of Technology in Electrical Engineering.